Returns & Exchanges
At Mountain Racing Products, we are committed to ensuring your gear performs at its peak, which is why we offer a 30-day return window for all unused and original-packaged items. If your components don't meet your racing standards, our streamlined process ensures you get back on the trail as quickly as possible.
Initiate Your Request
Log into your account portal and select the specific order containing the components you wish to return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the unused items in their original manufacturer packaging, ensuring all manuals and hardware are included to avoid restocking fees.
Ship to Our Facility
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing